e Patio Product FAQ's.

 

At ePatio Furniture Direct we want to make your online shopping experience secure, simply and straight forward. We continue to identify the most frequently asked product orientated questions that you may have in order that you can make an informed patio furniture buying decision. If you cannot find the information you need on the individual product pages, please assist us by sending us your questions on the form below. We can then include your answers on this page.

If it is information on the ordering process, try these links: Ordering : Payments : Shipping : Returns

Product FAQ's

Is all of your patio furniture wrought iron?
Other internet sites say the furniture is made from wrought iron?
What prevents the iron furniture from rusting?
I received my furniture and there was rust on the bubble wrap?



Is all of your patio furniture wrought iron?
All of our furniture is made from iron, not wrought iron
Wrought iron is no longer produced on a commercial scale. Many products described as wrought iron, such as guard rails, garden furniture^[6] and gates, are made of iron. They retain that description because they are wrought (worked) by hand.

Other internet sites say the furniture is made from wrought iron?
Nearly all of the sites you see do not physically stock the patio furniture we sell. We import the furniture and stock it in our Arlington warehouse for speedy shipment to you. We do not claim it is wrought iron, because that would be incorrect.

What prevents the iron furniture from rusting?
All of the iron furniture is coated and receives an electrophoresis treatment for durability

I received my furniture and there was rust on the bubble wrap?
The rust on the bubble wrap is caused by fine particles of iron in the the air in the factory that adhere to the bubble wrap and then with moisture go brown. It will clean off with a damp cloth.

* Please note, Texas residents are subject to sales tax.
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