Customer Service at ePatio
At ePatio Furniture Direct we want to make your online shopping experience secure, simply and straight forward. As a Family owned and operated business, we have both the flexibility and low overhead to provide you with speedy delivery of great patio furniture at exceptional discount prices.
A large number of internet sellers are just shopping catalogs. At ePatio Furniture Direct we will only list an item on our web site if it is physically in our Arlington, Texas warehouse. As we handle the patio items on a daily basis, we are confident we can give you great personal service. Our Warehouse is located at - 816 111th Street Arlington, TX 76011. To keep our prices low, we do not have a showroom at this location. However, if you live in the Dallas / Fort Worth area, pick ups are available by appointment.
To provide the low prices that we offer, we do not have a customer telephone support team to take calls and answer questions over the phone. Lower overhead costs equals lower prices for you. Your questions are best answered via e-mail, using the form below. You can also choose to leave us a voice mail at 817 633 6433, however as we do not have a customer telephone service team, your voice mail may not be answered immediately. Any order changes or requests for parts must be done via e-mail.
You may also want to look at our FAQ section - the answer to your Product questions may be found here. If it is information on the ordering process, try these links:
e Patio Furniture Direct for quality patio furniture and cushions at the lowest price. To preserve the quality and life of your iron patio furniture, we suggest you use Rust-Oleum - Available in a 12oz can from Amazon, Rust-Oleum provides a clear protective coating to your iron patio furniture.
To protect your Butzke hardwood furniture, we suggest you use a Hardwood Care Kit
If you have any questions relating to your patio furniture purchase, please do not hesitate to Contact us.
ePatio Furniture Direct LOW PRICES - FREE DELIVERY NATIONWIDE
* Please note, Texas residents are subject to sales tax.
Free shipping is to the 48 states. We do not ship to Alaska, Hawaii, Canada, Puerto Rico, APO and FPO addresses or PO Boxes.